Frequently Asked Questions

Everything you need to know about shopping with pishuw.

How long does shipping take?

Standard shipping usually takes between 5 to 10 business days depending on your location. You will receive a tracking number via email as soon as your order is dispatched.

What is your return policy?

We offer a 30-day return policy for all unused and unopened items. Please contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

pishuw accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Can I modify or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 2 hours of placement by contacting our customer service team.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.

How can I track my package?

Once your order ships, you will receive an email with a tracking link. You can also track your package directly through the 'Order Status' page on our website.